We are a family-owned business based in China. We will offer our esteemed clientele a thoughtfully curated selection of music boxes. We ship all packages to the United States and Canada from our office in Suzhou, Jiangsu. We have partnered with a reliable courier to ensure prompt and secure delivery.

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Our Philosophy

In 2023, our founder had a vision of creating a personalized and reliable brand for music boxes, driven by the belief that "music boxes can create lasting memories." Thus, Goshall was born. We hope to maintain a long-term, sustainable relationship with our customers through our product quality and superior service in the future.

Our Mission

The success of 'Made in China' depends on all Chinese enterprises and sellers working together to shift focus from short-term profits. By operating with integrity, improving technology and quality control, we can change the perception of 'Made in China' as low-quality. Our mission is to create a brand that customers genuinely love and ensure every music box meets high standards for both personal use and gifts. We cannot afford to disappoint our customers.

Why Us？

We provide one-on-one services to assist you in realizing every step of personalized customization, ensuring stable product quality and a unique service experience.

  • 1. Order Received

    After you place your order, we will send you an email to confirm your order. Please do not use an iCloud email address, as our emails may be filtered by the their system.

  • 2. Mock-up Confirmation

    We will confirm the mock-up and custom tune with our customer within 24 hours. If customization is not required, this step will be skipped. We will revise the mock-up based on customer feedback until they are satisfied. If no response is received within 24 hours, we will proceed with the designed customization.

  • 3. Initial Production Check

    All the music boxes we are selling are part of our company's standing stock. Our company has its own warehouse and exhibition hall, and this stock has passed our initial quality inspection after production in the factory.

  • 4. Start Customization

    Usually, this step takes 1-3 days to complete. Our company's technicians possess skilled engraving techniques and excellent craftsmanship, ensuring that each music box receives one-on-one attention from a dedicated technician.

  • 5. Piece-by-Piece Inspections

    After the music box is customized, we will reinspect it for defects, verify that the engraved content matches the customer's order information, and ensure the customized melody is correct. We will also record a quality inspection video of your music box.

  • 6. Start Shipping

    From customer order to music box customization, we usually require 48 to 72 hours to complete. For some urgent orders, we will expedite the process. Our staff will perform basic cleaning of the music box, check for dust, and use PE foam, bubble wrap, or other cushioning materials to protect it during shipment.

  • 7. Packaging

    All our music boxes are packaged in cartons. For Free Shipping, we typically use USPS. To ensure security, we use double carton packaging. For Expedited Shipping, we choose DHL or other commercial express services. Commercial express services offer high security but require single carton packaging with their plastic bag on the outside.

  • 8. Delivered

    After the customer places an order, the total processing time for our customized music box (within 72 hours) and shipping results in an average delivery time of 10-18 days for Free Shipping, while the average delivery time for Expedited Shipping is 6-10 days. Sometimes it is faster, depending on the logistics company's efficiency.

  • 9. Guaranteed

    If there is an engraving or customization error, we will provide a refund as detailed on our product page. Our Personalized Music Box has a 1-year Warranty on the movement from the purchase date. For non-human caused damage, please contact us promptly. You can also refer to this article for troubleshooting tips.

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Seeking Your Attention

If you have any recommendations regarding our services and products, kindly reach out to us. We value your feedback.

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Hi there

I'm Zack, the founder of Goshall. Welcome to our store.

I had a great childhood. When I was a kid, my dad gave me some cool gifts on holidays. Among all the gifts, the music boxes stand out as my favorite. Even though these music boxes weren't all fancy or expensive, I always felt super happy receiving them and playing with them.

Now that I'm all grown up, some of those music boxes from my childhood are long gone. However, occasionally I found myself being transported to a bygone era, triggered by a familiar tune or a melodious song from music boxes that evokes pleasant memories. I truly believe that these pleasant memories are like the universe - they last forever in our short lives. Our loved ones, friends, music boxes, and ourselves shape these happy memories.

I hope that our music boxes can be a part of your cherished memories forever.

Zack